Contact us from Monday to Friday, between 9am & 5pm

Phone us on +27 74 296 5910


Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the shop?

Our delivery charges are depended on your intended product selection. We have free delivery on certain products. Please follow check out procedures to get a shipping calculation.  At Lighthouse Emporium we deliver your purchase at your doorstep. We only use the best Courier Companies who carry a reputation for delivering in a professional speedy manner.

How long will delivery take?

All our products are delivered within 10 Working Days.

How secure is shopping in the Online Store? Is my data protected?

At Lighthouse Emporium we believe in protecting the data of our customers. We have integrated a set of advance security features to protect the end user to the best of our abilities. No data is passed on to 3rd parties.

Which payment methods are accepted in the online shop?

We offer a variety of payment methods through the familiar and trusted PayFast interface. We process MasterCard and Visa credit cards, Instant EFT (with SA’s four biggest banks), and Masterpass. We will be accepting both Bitcoin and Mobicredit in the very near future.

Credit & cheque cards

Credit cards are well known and a de facto online payment method the world round. We process local and international credit cards and cheque cards, with a variety of fraud protection mechanisms in place.

Instant EFT

Instant EFT enables buyers to make payments with traditional internet banking with SA’s four biggest banks namely, Absa, First National Bank, Nedbank and Standard Bank.


Masterpass is a simple, convenient, trusted digital wallet from MasterCard for faster, safer shopping at online merchants. A digital wallet makes online shopping safer and easy by storing payment information in one secure place.

What is 3D Secure

3D Secure is a technical standard created by Visa and MasterCard to further secure CNP (Card-holder Not Present) transactions over the Internet.

MasterCard brands their system as ‘MasterCard SecureCode’ and Visa call theirs ‘Verified by Visa’.

3D Secure protects a buyer’s credit card against unauthorised use when shopping online. This simple service enables buyers to validate transactions you make over the internet by requesting a personal code (usually sent to your cell phone or email address as a one time PIN). It helps protect against fraudulent use by unauthorised individuals.

Please contact your branch to activate 3D Secure. Alternatively visit or

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